
Update 2016: AirAsia has changed the way you book their tickets online, so part of this review is not relevant anymore. In the new system, there are no more tricks to make you book unnecessary upgrades and add-ons. I am surprised that Air Asia can still get the title of "World's Best Low Cost Airlines" in 2013 considering it is by far the worst company and the one company I always try to avoid when flying in Asia. It seems like AirAsia is so good with its marketing and advertising that people are brainwashed into thinking that they are receiving a 5-star service when flying with them. I hear people excited about taking AirAsia, when the truth is that they will pay more for sitting in a super tiny seat without any food or service and probably departing late. AirAsia is more expensive than any other low cost airlines in Asia while it does not give back any thing to its customers. Obviously, they do cut on their services and operating costs but the money save